Terms of service

Last updated: October 5, 2026

These Terms of Service ("Terms") apply to your use of inheavin.com and any purchase you make from Heavin ("Heavin," "we," "us," "our"). By using our site or placing an order, you agree to these Terms. If you don't agree, please don't use the site.

1. Using the site

  • You must be at least the age of majority where you live, or use the site with the involvement and permission of a parent or guardian.
  • You agree to give accurate information when you check out or create an account, and to keep your login details secure.
  • You agree not to use the site for anything unlawful, to interfere with how it works, to scrape or copy it in bulk, or to try to access accounts or data that aren't yours.

2. Products

  • Every piece is made to order. Small variations in print placement, color and measurements are normal and are not defects.
  • We try to show colors and details accurately, but screens vary and we can't guarantee your display matches the product exactly.
  • Size guides and fit notes are there to help, but they are estimates.

3. Prices and payment

  • All prices are in U.S. dollars unless shown otherwise. Prices, products and promotions can change at any time without notice.
  • If a product is listed at the wrong price or with wrong information because of an error, we may cancel the order and refund you in full, even after it was confirmed.
  • We may limit or cancel orders at our discretion, including orders that look fraudulent, are placed by resellers, or break these Terms. If we cancel after you paid, we refund you in full.
  • Payment is processed securely by Shopify and our payment partners. We don't store your full card details.

4. Promotions and discount codes

  • Discount codes are for personal use, can't be exchanged for cash, and can't be applied to past orders unless we say otherwise.
  • Unless stated, codes can't be combined with other codes, and each code may be limited to one use per customer.
  • We may end or change a promotion at any time, and cancel orders that misuse a code (for example, many accounts created to reuse a single-use offer).

5. Shipping, returns and refunds

Shipping is covered in our Shipping Policy. Returns and refunds are covered in our Refund Policy, which is part of these Terms. In short: full-price items can be returned free within 30 days of delivery, and sale or discounted items are final sale unless they arrive damaged, defective or wrong.

6. Email and text messages

If you sign up for our emails or texts, you agree to receive marketing messages from Heavin. Message frequency varies. Message and data rates may apply for texts. You can unsubscribe from emails at any time using the link in any email, and stop texts by replying STOP. Consent to marketing is never required to make a purchase.

7. Reviews, comments and content you share

If you send us reviews, photos, videos or tag us on social media, you give us permission to use, repost and feature that content with credit to you, without payment. You agree that your content is yours to share, is accurate, and isn't unlawful or offensive. We may remove any content at our discretion.

8. Our content

All designs, graphics, photos, text, logos and the Heavin name belong to Heavin or our licensors and are protected by intellectual property laws. You may not copy, reproduce, sell or use them commercially without our written permission.

9. Third-party links and services

Our site may link to or use third-party services (like payment providers, shipping carriers and social platforms). We aren't responsible for their content, policies or practices.

10. Disclaimers

The site and products are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability and fitness for a particular purpose. We don't promise the site will always be available or error-free.

11. Limitation of liability

To the fullest extent allowed by law, Heavin is not liable for any indirect, incidental, special or consequential damages arising from your use of the site or products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Some places don't allow these limits, so they may not fully apply to you.

12. Indemnity

You agree to cover Heavin against claims, losses and costs (including reasonable legal fees) that result from your breach of these Terms or your misuse of the site.

13. Governing law

These Terms are governed by the laws of the State of Utah, USA, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Salt Lake County, Utah, unless the law where you live requires otherwise.

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date shows the latest version. Continuing to use the site after changes means you accept the updated Terms.

15. Contact

Questions about these Terms? Email care@inheavin.com.